Terms & Conditions
Last updated: September 2026
These Terms & Conditions apply to purchases made from Mushing World. By placing an order, you agree to these terms.
1. Seller Information
Mushing World is operated by:
Varga Works ENK
Gjøviklinna 1426
2862 Fluberg
Norway
Org. No.: 928524256 MVA
Email: support@mushingworld.com
In these terms, Mushing World / Varga Works ENK is referred to as the Seller, and the person making the purchase as the Customer.
2. Products
Mushing World offers apparel and accessories inspired by sled dog culture and the global mushing community.
Most products are produced on demand through our production partners.
Product images are intended to represent the products as accurately as possible. Minor differences in colour, print placement or appearance may occur due to manufacturing processes and differences between screen displays.
3. Prices & Taxes
The price shown at checkout is the price applicable to the order.
Prices for customers in Norway include applicable VAT unless otherwise stated.
For international orders, VAT, sales tax, customs duties or import charges may apply depending on the destination and how the order is fulfilled. Where such charges are not collected at checkout, the Customer may be responsible for them according to local regulations.
Any shipping costs are displayed before the order is completed.
4. Payment
Available payment methods are displayed at checkout and may include Vipps MobilePay and card payment through Stripe.
The Customer will see the total order amount, including applicable taxes and shipping charges, before confirming the purchase.
Payment may be authorised or reserved when the order is placed. Payment is captured in accordance with applicable payment and consumer regulations.
The Customer must actively accept these Terms & Conditions before completing the purchase.
5. Order Confirmation & Production
After an order has been placed, the Customer receives an order confirmation at the email address provided during checkout.
Most Mushing World products are made to order. Production therefore normally begins shortly after an order has been confirmed.
If we are unable to fulfil an order, we will contact the Customer and, where appropriate, cancel and refund the affected product or order.
6. Delivery
Available shipping methods and estimated delivery information are displayed during checkout where available.
Delivery times vary depending on destination, product availability, production time and shipping method. Estimated delivery dates are provided as guidance and are not guarantees.
Unless another delivery period has been agreed or stated, goods will be delivered within the time required by applicable consumer law. The Norwegian Consumer Authority’s standard conditions use a maximum of 30 days where no delivery time is otherwise stated.
The risk for the goods passes to the Customer when the Customer, or a person designated by the Customer, takes physical possession of them.
7. Right of Withdrawal
Consumers have a statutory right of withdrawal where applicable.
For ordinary goods purchased online, the withdrawal period is normally 14 days from the day after the Customer receives the goods. The Customer must notify us within the withdrawal period that they wish to exercise this right.
To exercise the right of withdrawal, contact:
support@mushingworld.com
The Customer may also use the statutory withdrawal form provided where required.
After notifying us of the withdrawal, the goods must be returned without undue delay and normally no later than 14 days after notification.
Unless otherwise agreed or required by law, the Customer is responsible for the direct cost of returning goods when exercising the right of withdrawal.
The product may be inspected in the same way as would reasonably be possible in a physical shop. If handling goes beyond what is necessary to establish the nature, characteristics and function of the product, the Customer may be responsible for any resulting reduction in value.
When the statutory right of withdrawal is validly exercised, payments covered by that right will be refunded in accordance with applicable law. We may withhold reimbursement until the returned goods have been received or the Customer has provided evidence that they have been sent back, where permitted by law.
The fact that a standard product is produced only after an order is placed does not by itself remove the statutory right of withdrawal. However, the right may not apply to goods made according to the Customer’s individual specifications or clearly personalised for that Customer where the statutory exemption applies.
8. Returns
Before returning a product, please contact support@mushingworld.com with your order number.
Products returned under the right of withdrawal should be returned in appropriate condition and securely packaged.
Instructions and the appropriate return address will be provided when necessary. Because products may be fulfilled by different production facilities, Customers should not return products directly to an address printed on the parcel without first contacting us.
Unless the return results from a defect, incorrect product or another circumstance for which the Seller is responsible, return shipping costs associated with exercising the right of withdrawal are borne by the Customer where permitted by law.
9. Defective, Damaged or Incorrect Products
If a product arrives damaged, defective, or differs from what was ordered, please contact:
support@mushingworld.com
Please include the order number, a description of the problem and, where useful, photographs showing the issue.
Customers retain their statutory rights regarding defective goods. These rights are separate from the 14-day right of withdrawal.
Depending on the circumstances and applicable law, an eligible complaint may result in repair, replacement, price reduction, cancellation of the purchase or refund.
10. Complaints
If you believe there is a problem with a product, delivery or purchase, contact us at support@mushingworld.com.
Complaints should be made within a reasonable time after the Customer discovered or should have discovered the issue.
We will assess complaints in accordance with applicable Norwegian consumer legislation.
11. Refunds
Approved refunds will normally be issued through the payment method used for the original purchase where possible.
Processing times after a refund has been issued may vary depending on the payment provider or financial institution.
For Vipps MobilePay payments in Norway, Vipps states that refunds normally reach the customer’s account within 2–3 banking days, although in some circumstances they may take longer.
12. Intellectual Property
Unless otherwise stated, Mushing World branding, logos, original designs, graphics, photographs and website content may not be copied, reproduced, distributed or commercially used without permission.
Some products and collections may contain designs, names, logos, artwork or other material belonging to collaborators or other rights holders. Such material remains subject to the rights of its respective owner.
13. Limitation of Liability
Nothing in these Terms & Conditions limits or excludes rights or remedies that cannot legally be limited or excluded under applicable consumer law.
To the extent permitted by law, Mushing World is not responsible for indirect losses that were not reasonably foreseeable as a consequence of the purchase or use of the website.
14. Personal Data
Personal information provided when placing an order is processed for purposes such as fulfilling orders, processing payments, providing customer service and meeting legal obligations.
Further information about how personal data is handled is available in our Privacy Policy.
15. Changes to These Terms
We may update these Terms & Conditions from time to time, for example to reflect changes to our store, payment methods or applicable regulations.
The terms applicable to a purchase are those in effect when the order is placed.
The latest version will be available on this website.
16. Governing Law & Disputes
These Terms & Conditions and purchases from Mushing World are governed by applicable Norwegian law, without limiting any mandatory consumer rights that may apply to Customers in other jurisdictions.
If a dispute arises, the Customer is encouraged to contact us first at support@mushingworld.com so that we can attempt to resolve the matter directly.
If the parties cannot resolve the dispute, the Customer may seek assistance from the relevant consumer dispute-resolution body or pursue other remedies available under applicable law.
17. Contact
Questions regarding orders, returns, complaints or these Terms & Conditions can be directed to:
Mushing World / Varga Works ENK
Email: support@mushingworld.com